Learning it, not having it done for you

Cooking, budgeting, running a household and getting around on your own. Coaching, so that over time you need less of it.

What this covers

This is the one service on the list where the point is to make yourself need it less. Your Support Partner teaches and coaches rather than doing the task, which is slower at first and worth it after.

  • Active teaching and coaching, rather than doing the task for you
  • Cooking, cleaning and running a household
  • Shopping and basic budgeting
  • Organisation, routines and independent living skills
  • Learning to use public transport and get around the community
  • Eligible transport during community based training

What we do not do

The first exclusion is the important one. If a session turns into your Support Partner quietly doing the washing to get it finished, it has stopped being this service and become domestic assistance. Both are fine. They are just funded differently and booked separately.

  • Doing the routine task for you instead of teaching you
  • Managing your money, cards, accounts or PINs
  • Financial advice
  • Formal education, therapy or vocational training
  • Clinical or behaviour interventions
  • Any training that needs specialist qualifications or sign off on your specific needs

What it looks like

  1. Cooking, properly learned

    Planning, shopping and cooking a meal together, until you are doing it and they are watching.

  2. The bus route you have been avoiding

    Ridden together, then ridden with them a step behind, then ridden on your own.

  3. A week that runs itself

    Routines, lists and systems built with you, so the week holds together without somebody prompting it.

How it is funded

This sits in the 0117 Development-Life Skills billing group, under Capacity building, improved daily living. If you are plan managed or agency managed, we invoice your plan. If you are self managed, we invoice you.

See pricing and funding →

Questions people ask

How is this different from domestic assistance?

Domestic assistance is someone doing the task. This is someone teaching you to do it. Different funding, different booking, and worth keeping separate.

Will they help me manage my money?

They can teach budgeting. They will not handle your cards, accounts or PINs, or give you financial advice.

How long does it take?

As long as it takes. The measure is whether you need fewer sessions than you did, not whether you finished a course.

Can transport be part of it?

Yes, where the travel is part of the training, like learning a bus route.

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The Zoomly app home screen, with a map of Support Partners nearby
A Support Partner's profile card open on the map in the Zoomly app

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